Frequently Asked Questions
It is easy to register your Recharger pre-paid sub-meter(s). The registration forms are included with each meter and you can use one form for multiple meters. Once completed, take a clear photo and send the completed registration form back to Recharger via WhatsApp, Fax or E-mail.
WhatsApp Number: 081 791 8379
Fax: 086 292 8700
A prepaid meter is a device that helps the user control & regulate the usage of electricity. It works much like a prepaid cellphone whereby you pay upfront before you use it, therefore eliminating large unexpected monthly bills.
Landlords ensure that tenants are paying for electricity before consuming it and will not be lumped with large unpaid bills at the end of the lease. Easily resolve disputes on the amount of electricity consumed. Tenants are able to monitor their consumption by checking the easy to read meter and adjust their consumption accordingly.
On your receipt, you will receive a credit token with a 20 digit number. Simply enter the number on your meter keypad and press the red button to recharge.
Recharger prepaid electricity vouchers can be purchased countrywide from numerous retail outlets like Checkers, Spar, Dischem, Shoprite or Boxer stores. You can also get vouchers at banks and petrol stations like FNB, Absa, Nedbank, Standard Bank, Shell, Sasol, Caltex, Engen, and BP. Or you can buy tokens online from the Recharger Pay Portal or PayCity, as well as from mobile vendors using Flash and Kazang.
No. The Recharger Prepaid Sub-meter draws its electricity supply directly from the Municipal/ Eskom meter. The private sub-meter does not replace the main Municipality/Eskom meter. The primary electricity supplier is Eskom / Municipality; hence the Landlord will still receive an electricity bill.
Do they have National & International footprint? Can your tenant buy Vouchers at ATM'S and retailers nationwide? Does the company have a portfolio of 200 000+ meters and a direct supplier of vending systems to meter companies? Does your service provider offer a guarantee of meters? The answer to all questions will be YES when you purchase meters from Recharger.
STS stands for Standard Transfer Specification. This standard provides compatibility between certified STS compliant electricity dispensers and vending systems in the electricity dispensing industry to the benefit of the customer, distributor and agent. The standard was an initiative by Eskom in 1993 to address social, political and economic needsin South Africa after the introduction of prepayment metering in 1989. The STS Association acts as the custodian of the STS and ensures the integrity of the open systems standard, as well as the quality of the supporting infrastructure, facilitates and services.
A qualified electrician will install the meter within a day. Once the registration form is completed and sent to Recharger with the documents required, it will be processed and you will receive an SMS to notify you that your meter is activated.
Recharger Pre-paid vouchers are valid for a period of 12 months from the date of purchase.